Provide technical support and troubleshooting across hardware, software, and network systems.
Employment Type: Full-Time
Experience Level: Mid-Senior Level
Required Experience: 2–4 years
Key Responsibilities:
- Respond to support tickets and resolve technical issues.
- Set up user accounts and manage permissions.
- Document solutions and maintain helpdesk logs.
Required Skills:
- Proficiency with Windows/Mac OS, Office 365.
- Familiarity with Active Directory and networking basics.
- Strong communication and problem-solving skills.